Giving you those extra hours when you need them!
Links VA provides professional secretarial and administrative support to businesses and individuals as a Virtual Assistant.
We provide support by utilising technology and working from our own fully equipped office. All work is completed using email, telephone, and post.
We work with our clients using collaborative methods to ensure long-term relationships, as well as guarantee complete satisfaction for the client.
Services available from your Virtual Assistant…
Virtual PA Support
Diary management, administration, client liaison
Events & Meetings
Event support and organisation of any type of meeting
PA for your personal life for time starved people
Blog & Social Media Support
Book-keeping & Credit Control
Income & expenditure data entry, chasing payments
Data Base Entry
Entering delegate details, managing data
Letters to clients, documents, procedures
The service you can expect from your Virtual Assistant…
Because the Personal Assistant duties are of a part time nature, your company is a prime candidate for services provided by a Virtual Assistant.
How is this possible?
With today’s technology your VA is able to access your emails remotely, as she can also access any data bases.
Your VA will work from her own fully equipped office and be there at the end of the telephone so it will be just like working in the same building as you.
All work will be completed on a timely basis. As a subcontractor, it is our mission to ensure that our clients are satisfied with the quality of the work and the timeframe in which it is completed. All daily work will be finished by the end of the workday.
As we operate normal office hours, your Virtual Assistant is usually at their desk throughout the day. All telephone calls are answered where possible and messages returned promptly. Email messages are checked regularly and action taken where necessary. We inform all clients of any scheduled time out of the office with plenty of notice to ensure that there is as little disruption caused as possible.
Standard office hours are Monday to Friday, 09.00 – 17.00. As detailed earlier, everything will be done to ensure that all work requested to do for your company will be accomplished on a daily basis where possible.
In order to provide a professional service, we have some standards that we ask all our clients to maintain. These include:
- Give a clear outline of all works to be undertaken
- Keep clear lines of communication open and advise your VA if the scope changes
- Set realistic deadlines
- Be polite and courteous at all time
- Please pay on time
In an effort to provide an effective way to ensure that we are invoicing clients for the actual time worked, we make use of software available which keeps track of the time worked. The program runs like a stop watch and can start and stop the timer as the need arises.