Testimonials

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Client Testimonials

Links VA customer comments…

Business Support

“Having outlined a list of target Universities and Business Schools, I employed the services of Julia and the team at LinksVA.  Julia researched and completed a database of names, addresses and telephone numbers.  Having given an initial brief, Julia was able to outline costs and timings for completion of the project which was completed with great attention to detail, quickly and efficiently.  The final costs came in under budget and the project was delivered ahead of schedule.  I would not hesitate to recommend the services of Julia and her team at LinksVA.”

- Phil Ripley, City Space Photography

Project Support

“Julia Northover provided high-level administrative support to my organisation for 9 months in 2013. This was in support of an organisational development programme involving the ‘top’ 60 employees (Board and Senior Managers). As well as organising travel/accommodation for them, sorting out venues and the usual logistics, she also handled a high volume of communications – both verbal and written, to groups of people and to individuals. Often quite sensitive in nature. We are a multi-site organisation with lots of different local cultures to tune into.

Julia and I were new to each other, and I was new to sub-contracting administration. Through the early period of the relationship Julia showed a lot of patience and professionalism as we learnt how to work together. We are a complicated organisation and she was always positive in her approach to getting her head around us and vice versa. I think it was during this learning period that Julia showed what makes her stand out from the crowd – patience and an unfailingly positive attitude.

After that, her administration of an event that was very important to us was meticulous, assured, proactive and always good-natured. Pretty much what I went to her for in the first place – but not what you always get from people! It’s easy to underestimate how smooth running contributes to the credibility of an event like ours, so many thanks to Julia for her contribution.

And for anyone else thinking about sub-contracting this kind of administration, in my experience the first few ‘learning’ weeks are key, and that’s when Julia’s particular strengths are invaluable (and hard-to-find).”

- David Hepburn, Head of Learning and Development, RSPB

Personal Assistant (PA) Role

“I have been employing Julia as my part time PA. We have various admin / marketing projects that she now looks after and it saves me valuable time. She is very helpful and a pleasure to work with. I would recommend any small business owner who needs help to contact her and let her help you.”

- Charles Edwards, Accountant

Business Consultancy Role

“Julia, and Links [VA] Admin, provide excellent support which can be relied upon to be high quality, good value and tailored to the client. I would not hesitate to recommend again.”

- Teresa Threadgold

Business Support Role

“It is vital for every business to document its procedures to ensure that it is being as efficient as possible.  At TSP, we are no exception, and being a heavily regulated industry, it is crucial that we record everything that we do.  However, “stuff” always gets in the way and it is difficult to find time to do so.  Julia was able to very quickly gain an understanding of our various business processes and client journey and produced clear process maps.  This helped us focus more on the key activities and be able to delegate or outsource those areas which are low value yet time consuming.  Julia produced the process maps very quickly and at a reasonable cost, and was also able to make some minor amendments easily.  I would not hesitate to recommend Links VA to any business person who is looking to lighten some of their admin burden.”

- Antony Smith, The Spectrum Partnership LLP

Administration Support Role

“Julia put together a complicated and detailed estimate on an Excel spreadsheet, she tackled this with ease and confidence and also used her initiative when something did not make sense.  Julia also placed orders from my supplier and her confidence and communication skills really showed me that I could just leave her to it.  I have no hesitation in highly recommending Julia and LinksVA as she is an extremely professional and highly skilled PA.  I will continue to book Julia to help me out with future projects.”

- Susan O’Connor, Rooms 2 Remember